Valerie Glynn October 1, 2013 Like any test we take, talent we improve, sport we practice, sales training, study and preparation is critical to improving one’s success when it comes to sales. Steps to successful sales? There are many and here are a few. 1. Have a sales process Define…
Customer Service
Customer Service What makes great customer service? How do you define it in your business? Do you out-perform your competition? If you can’t answer these questions you should talk to a Business Coach. Your whole team needs to understand these concepts and be working together to give your customers what…
Summer Motivation
Summer motivation Has it been difficult to get back to work after the holidays? Do you feel distracted by the joys of summer? The key is to stay focused and keep doing the things that make you successful. If you take a week off it will take about as long…
Referrals
Go deeper when asking for Referrals In football, to go deep means having the receiver run down the field to catch the pass. In baseball it means hitting the ball out of the park. In business it means looking further into your Rolodex, your customers lists, your vendor accounts. It’s…
The Lifetime Value of a Customer
The Lifetime value of a customer, how do you measure, and how do you maximize. There are many ways to look at the value of customer. Traditionally, businesses look at how much they spend on a transaction. What if you looked at not just what they spent when they came…
