Classify Your Customers Isn’t it true that not all customers are good customers? We all know who our best customers are, they show up on time, they pay their bills and they communicate openly and honestly about what is going on. I coach clients to identify their best customers in as…
Assessing Employees
Assessing Employees Do you ever wonder why you may have issues with your employees? Do you ever say, “I have trouble getting my employees to do what I want”? In a business it’s important to get “the right people on the bus”. Assessing employees’ strengths and weaknesses is one way…
Family business
Family Business I’ve had the opportunity work with family businesses over the last several years as a business coach. There are some common threads, or shall we say “challenges” that are inherent to many of them. One of the things I see is friction between the different generations whom are…
Increase Sales Revenue through improved conversion rates.
How to Increase Sales Revenue One of the fastest ways to Increase Sales Revenue is to double your conversion rate. Most business owners and salespeople talk about needing more customers, but that is the result of the number of leads that you actually convert to customers. When we work with…
