Classify Your Customers Isn’t it true that not all customers are good customers? We all know who our best customers are, they show up on time, they pay their bills and they communicate openly and honestly about what is going on. I coach clients to identify their best customers in as…
Accountability – How to Improve your businesses performance
Accountability is the means by which a business gets a grip on results. Why? It closes the gap between intention and action. Most people have great intentions of what and how they would like to perform in business, but often don’t take the actions necessary to get the results they…
