Delegation is a key skill that is learned through training and application. Although effective delegation comes with time and experience, it is one of the most important skills a manager or business owner can acquire. The better you are at delegation, the more leverage you will develop in your work and in…
Jump ball?
If you asked whose job is this … would it be a toss-up? Whose job is it anyway? Does every one in your company know exactly what their job entails, what their responsibilities are, what authority exists in the position, and who they report to and who reports to them? Organization charts…
Executive Coaching
Executive Coaching I sit here watching Tiger Woods win yet another tournament at Dural. I wonder what besides his raw talent allows him to continue to win. He has certainly had his ups and downs, but he keeps on coming back and playing well. The same can be said about…
How to Classify Your Customers
Classify Your Customers Isn’t it true that not all customers are good customers? We all know who our best customers are, they show up on time, they pay their bills and they communicate openly and honestly about what is going on. I coach clients to identify their best customers in as…
Assessing Employees
Assessing Employees Do you ever wonder why you may have issues with your employees? Do you ever say, “I have trouble getting my employees to do what I want”? In a business it’s important to get “the right people on the bus”. Assessing employees’ strengths and weaknesses is one way…